We want you to be happy with your purchase!

If for any reason you aren’t satisfied with your Xylish Leather product, you can return it within 15 days of receiving your order for a full refund (minus original shipping charges). Please note that this policy is subject to the following conditions:

Eligible Returns:

  • Items must be returned within 15 days of receiving your order.
  • Items must be unworn, undamaged, and in their original packaging with all tags attached.
  • Used items (including any visible wear or tear) are not eligible for return.

Return Process:

  1. Contact us: To initiate a return, please contact our customer service team at admin@xyilish.com or +923127585438. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your items.
  2. Pack your items: Place the items you wish to return in their original packaging with all tags attached. Include a copy of your RMA paperwork inside the package.
  3. Ship your return: Securely package the return and ship it to the address provided on your RMA paperwork. Please note that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service for your own records.

Refunds:

  • Once we receive your returned items and confirm they meet the eligibility conditions, we will process your refund within [number] business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Please note that the original shipping charges are non-refundable.

Additional Notes:

  • If your return is rejected due to not meeting the eligibility conditions, we will contact you and offer the option to have the item returned to you at your expense. If you decline the return, we will dispose of the item after 90 days.
  • We reserve the right to modify this policy at any time. We will post any changes on this page, so please check back regularly.

Questions?

If you have any questions about our return policy, please contact our customer service team at admin@xyilish.com or +923127585438. We are happy to help!

Remember: We prioritize your satisfaction. If you have any concerns about your purchase, please contact us and we will work with you to find a solution.

This policy is clear, concise, and informative. It outlines the key conditions for returns, the return process, and how refunds are handled. It also includes contact information for customer service and a note about potential policy changes.