These are some of the frequently asked questions about our store.
Please read them carefully, if you can’t find the answer to your question please feel free to contact us at admin@xyilish.com or call us at +92-3127585438.
Question
What makes Xylish Leather different from other leather brands?
AnswerWe focus on handcrafted quality, timeless designs, and ethical sourcing. We believe our products are built to last and become treasured companions.
Question
Do you offer discounts or promotions?
AnswerYes, we occasionally offer discounts and promotions. Be sure to subscribe to our newsletter or follow us on social media for the latest updates.
Question
What is your return policy?
AnswerWe offer a 15-day return policy for unused and undamaged items in their original packaging. Please see our full Return Policy for details.
Question
Do you offer international shipping?
AnswerYes, we currently ship to a variety of countries around the world. Shipping costs and delivery times will vary depending on your location. Currently we are shipping to US, UK and Canada. If you are not in one of these countries, please contact us before placing any orders.
Question
How can I track my order?
AnswerOnce your order ships, you will receive an email with tracking information. You can also track your order by logging into your online account.
Question
What payment methods do you accept?
AnswerWe accept all major credit cards and debit cards as well as PayPal, Google Pay, Apple Pay. Also we offer buy now pay later services. Please head to the checkout section for more information.
Question
Do you offer custom-made leather products?
AnswerWhile we currently focus on our existing product lines, we may consider custom orders in the future. Please contact us to inquire about custom options.
Question
Are your products cruelty-free?
AnswerAbsolutely! We are committed to ethical practices and ensure our leather is sourced from animals treated humanely.